Brian J. Shaw
311 Royal Palm Park Road Ft. Myers, FL 33905
b.john.shaw@gmail.com
(239) 272-7156
PROFESSIONAL SUMMARY
Accomplished Systems Engineer with extensive systems
integration and hosting architecture experience. Experienced project manager able to effectively communicate with both executives
and individual contributors. Enjoys a changing and growing work environment
with the ability to work with heterogeneous architectures.
EDUCATION
2007-2009 Full Sail
University
Winter Park, Fl
Bachelor
of Science, Entertainment Business
PROFESSIONAL
EXPERIENCE
Perot
Systems Ft. Myers, Fl
Systems Support Analyst 06/2006 – 06/2008
- Successfully
managed software monitoring projects for both client/server and web
applications for multiple lines representing several million dollars in daily
advertising revenue
- Served as key
escalation point for the deployment of the Perot Systems global technology
platform including the coordination and oversight of datacenter migrations for
both US and European sites
Sony
Electronics Ft. Myers, Fl
Technical Support Escalation Group 10/2005 – 02/2006
- Advanced system
and software troubleshooting and resolution for Sony personal computing product
lines
- Provide client
support and technical issue resolution via E-Mail, phone and other electronic
mediums including basic setup, bundled software, networking and installation of
peripherals
NTT/Verio, Inc Boca Raton,
Fl
Network
Support Analyst 10/1999 – 10/2004
- Managed
day-to-day network and systems administration of Unix and Windows platforms in
shared web-hosting environment
- Developed and
compiled documentation for compliance with ISO 9000 quality system including
functionality, use and procedure of all systems within the Network Operations
department
TRAINING EXPERIENCE
Brian has
developed and facilitated instructional training in the following areas:
- Trained Offshore
Infrastructure Team including the developed supporting documentation, Perot
Systems
- Pay-Per-Click
and Distributed Search Monitoring, Perot Systems
- Advanced UNIX
Monitoring, NTT
- Advanced Windows
Monitoring, NTT
- Unix Systems
Administration, NTT
- Web and Mail
Server Administration, NTT
